The impact of eHealth on relationships and trust in primary care: a review of reviews

BMC Primary Care

Table 2 Review characteristics

Characteristics	Number of reviews
*Type of relationship discussed*
Only patient-provider relationships	57
Only provider-provider relationships	3
Patient-provider and provider-provider relationships	19
*Setting*
Primary care only	14
Multiple settings including primary care	40
Not described^a	25
*Patient population*
Adult only	31
Mixed	11
Not described	37
*Provider population*
Multiple disciplines	37
Single discipline	7
Not described	35
*Types of technology*
Management systems	17
Communication systems	38
Computerized Decision Support systems	3
Information systems	2
Papers that discussed multiple technology types	19
*Discussions on equity*
Discussed directly relating to patient-provider relationships and/or trust	14
Discussed directly relating to provider-provider relationships and/or trust	0
Not discussed	65
*Discussions on the impact of COVID-19*
Discussed directly relating to patient-provider relationships and/or trust	2
Discussed directly relating to provider-provider relationships and/or trust	0
Discussed in another context	15

^aThis category refers to reviews that did not explicitly mention a focus on primary care in their inclusion criteria. However, we interpreted these reviews as focusing largely on primary care based on the way their introduction/background sections were framed or based on their descriptions of the included studies. E.g., Tapuria et al. [95] do not mention ‘primary care’ in their inclusion criteria but their discussion of doctor-patient relationships and trust draws largely on examples of primary care physicians and their patients

ISSN: 2731-4553