Table 2 Benefits and challenges of using SIB in health centers and frequency (%) of the participants who mentioned the statement (Theme of Structure)
From: The Integrated Electronic Health System in Iranian health centers: benefits and challenges
Theme | subthemes | Components | |||
|---|---|---|---|---|---|
Benefits | Frequency (%) | Challenges | Frequency (%) | ||
Structure | Financial resources | Reducing expenses associated with paperwork, and printing, recording, correcting, evaluating, and retrieving information | 27(90%) | Cost of purchasing and installing software and hardware, telecommunication costs, cost of converting paper documents into electronic records | 21(70%) |
Cost of continuous training of personnel to work with the system and learn about the updated services of the system | 12(40%) | ||||
Improving the management of Health and usable drugs | 9(30%) | ||||
The cost of replacing defective hardware and improving software | 18(60%) | ||||
Human resources | Improving management of human resources | 18(60%) | Unwillingness of the personnel who do not have a positive attitude towards working with computers | 7(23.3%) | |
Lack of enough interest | 10(33.3%) | ||||
Providing services based on population | 17(56.6%) | Reluctance of experienced users to work with the system (younger users were more willing to use the system) | 12(40%) | ||
Facilities | Need of users to computers | 5(16.6%) | Delayed delivery of support facilities and services | 23(76.6%) | |
Access to the Internet | Providing Internet access for all sections of the system | 10(36.6%) | Internet disconnections during working hours | 14(46.6%) | |