Fig. 1From: A care substitution service in the Netherlands: impact on referral, cost, and patient satisfactionGP consultations and referral rates before and after implementing care substitution1Other referrals: allied healthcare professionals in primary care, namely dietician, occupational therapy, physiotherapy, skin therapy, manual therapy, exercise therapy, podiatry, and home care. GP consultations and referrals are evaluated during the following period: Before implementation covered 1-1-2014 to 1-1-2015, and after implementation covered 15-5-2016 to 15-5-2017. GP: general practitioner, SC: substitutional care. Note: one episode of one patient counted as one patient (i.e., one episode per ICPC code that started in the study period, with a patient able to have episodes for different ICPC codes)Back to article page