Table 3 Implementation of IPC measures, phone triage, and perception of guidelines, protocols and government support in PHC practices
Implementation and perception of guidelines | Urban | Mixed | Rural | Total | |
|---|---|---|---|---|---|
N = 10 | N = 13 | N = 44 | N = 67 | ||
n (%) | n (%) | n (%) | n (%) | ||
Sufficient time is provided between consultations for the disinfection of the consultation room | Never/rarely | 1 (10) | 0 (0) | 2 (4.6) | 3 (4.5) |
Sometimes | 0 (0) | 0 (0) | 3 (6.8) | 3 (4.5) | |
Regularly | 2 (20) | 4 (30.8) | 11 (25) | 17 (25.4) | |
Always | 7 (70) | 9 (69.2) | 27 (61.4) | 43 (64.2) | |
NA/missing | 0 (0) | 0 (0) | 1 (2.3) | 1 (1.5) | |
The guidelines imposed by the government on PC practices as a consequence of COVID-19 pose a threat to the good organization of this practice | Disagree/Strongly dis | 5 (50) | 7 (53.9) | 26 (59.1) | 38 (56.7) |
Neutral | 3 (30) | 1 (7.7) | 11 (25) | 15 (22.4) | |
Agree/strongly agree | 2 (20) | 3 (23.1) | 6 (13.6) | 11 (16.4) | |
DK/Missing | 0 (0) | 2 (15.4) | 1 (2.3) | 3 (4.5) | |
The guidelines imposed by the government on PC practices as a consequence of COVID-19 pose a threat to the personal well-being of the staff in this practice | Disagree/Strongly dis | 5 (50) | 8 (61.5) | 23 (52.3) | 36 (53.7) |
Neutral | 1 (10) | 1 (7.7) | 7 (15.9) | 9 (13.4) | |
Agree/strongly agree | 4 (40) | 2 (15.4) | 12 (27.3) | 18 (26.9) | |
DK/Missing | 0 (0) | 2 (15.4) | 2 (4.6) | 4 (6) | |
Adequate support is provided by the government for the proper functioning of this practice | Disagree/Strongly dis | 1 (10) | 1 (7.7) | 5 (11.4) | 7 (10.5) |
Neutral | 3 (30) | 4 (30.8) | 16 (36.4) | 23 (34.3) | |
Agree/strongly agree | 6 (60) | 6 (46.2) | 22 (50) | 34 (50.8) | |
DK/Missing | 0 (0) | 2 (15.4) | 1 (2.3) | 3 (4.5) | |
A protocol is used practice when answering phone calls from potential COVID-19 patients | Yes | 10 (100) | 12 (92.3) | 43 (97.7) | 65 (97) |
When answering these phone calls, how often is this protocol used in this practice? | Sometimes | 0 (0) | 0 (0) | 1 (2.3) | 1 (1.5) |
Regularly | 2 (20) | 5 (38.5) | 11 (25) | 18 (26.9) | |
Always | 8 (80) | 7 (53.9) | 30 (68.2) | 45 (67.2) | |
NA/missing | 0 (0) | 1 (7.7) | 2 (4.6) | 3 (4.5) | |
If phone triage is performed by non-GP staff, he/she can rely on support from a GP if needed | Sometimes | 0 (0) | 0 (0) | 2 (4.6) | 2 (3) |
Regularly | 3 (30) | 3 (23.1) | 7 (15.9) | 13 (19.4) | |
Always | 7 (70) | 10 (76.9) | 34 (77.3) | 51 (76.1) | |
NA/missing | 0 (0) | 0 (0) | 1 (2.3) | 1 (1.5) | |
Information on how to refer a patient to a triage station is available | Yes | 10 (100) | 10 (76.9) | 37 (84.1) | 57 (85.1) |