Table 4 Perceived changes in tasks on primary care and patient treatment^a

4.0 COVID-19 suspected cases are given priority when appointments are made.

256

6 (2.3%)

31 (12.1%)

57 (22.3%)

76 (29.7%)

86 (33.6%)

3.8 (1.1)

4.1 Care for suspected COVID-19 cases does not adequately ensure care for other uncomplicated cases/diseases (e.g. back pain).

259

89 (34.4%)

131 (50.6%)

22 (8.5%)

14 (5.4%)

3 (1.2%)

1.9 (0.85)

4.2 Patients with uncomplicated diseases are mainly treated by telephone consultations (e.g. back pain).

260

76 (29.2%)

127 (48.8%)

32 (12.3%)

21 (8.1%)

4 (1.5%)

2.0 (0.94)

4.3 Suspected Covid-19 cases were mainly treated via telephone consultations.

259

69 (26.6%)

81 (31.3%)

28 (10.8%)

57 (22.0%)

24 (9.3%)

2.6 (1.34)

4.4 No appointments are offered for routine consultations/examinations (e.g. back pain).

259

116 (44.8%)

103 (39.8%)

14 (5.4%)

18 (6.9%)

8 (3.1%)

1.8 (1.02)

4.5 The possibility of a telephone or video consultation relieves the burden on practice resources.

254

29 (11.4%)

68 (26.8%)

52 (20.5%)

77 (30.3%)

28 (11.0%)

3.0 (1.21)

4.6 Since the beginning of the pandemic, the practice has increasingly offered home visits to patients at risk.

259

36 (13.9%)

110 (42.5%)

48 (18.5%)

58 (22.4%)

7 (2.7%)

2.6 (1.07)

4.7 The cooperation between local practices have changed positively as a result of the pandemic (e.g. professional exchange, support).

258

47 (18.2%)

105 (40.7%)

67 (26.0%)

31 (12.0%)

8 (3.1%)

2.4 (1.02)

4.8 Protective vaccinations are increasingly recommended by the practice (e.g. influenza, pneumococcus).

259

5 (1.9%)

17 (6.6%)

54 (20.8%)

115 (44.4%)

68 (26.3%)

3.9 (0.95)

4.9 The request for COVID-19 testing by asymptomatic patients is increasing.

258

3 (1.2%)

36 (14.0%)

36 (14.0%)

103 (39.9%)

80 (31.0%)

3.9 (0.94)

4.10 COVID-19 testing in asymptomatic patients is more increasing as the pandemic progresses.

257

6 (2.3%)

49 (19.1%)

42 (16.1%)

100 (38.9%)

60 (23.3%)

3.6 (1.12)