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Table 1 Starting conditions: Description of patient sample for the patient survey and qualitative interviews

From: Telephone outreach by volunteer navigators: a theory-based evaluation of an intervention to improve access to appropriate primary care

Characteristic

Study evaluation sample – completed the patient survey n = 60

Sub-sample with structured interviews (n = 13)

Demographics

 Mean age

49.3 years (SD = 13.9)

51.7 years (SD = 14.9)

 Percent women

61.7% (37)

76.9% (10)

 Percent unilingual Francophone

73.3% (44)

76.9% (10)

 Percent Canadian-born

75% (45)

84.6% (11)

 Percent Indigenous status

1.7% (1)

7.6% (1)

Social characteristics

 Self-perceived financial status

20.0% (2)

 

  Poor or tight

23.7% (14)

38.5% (5)

  Modestly comfortable

50.8% (30)

15.4% (2)

  Comfortable

5.1% (3)

46.2% (6)

  Very comfortable

 

0% (0)

 Highest educational achievement

  High school or less

31.7% (19)

38.5% (5)

  Some post-secondary

68.3% (41)

61.5% (8)

 Occupation

  Employed or in school

58.6% (34)

41.7% (5)

  Looking for work

3.4% (2)

0% (0)

  Not looking for work

37.9% (22)

58.3% (7)

 Percent with low social support

13.8% (8)

15.4% (2)

Health

 Number of chronic conditions

  0

20.0% (12)

23.1% (3)

  2-Jan

50.0% (30)

30.8% (4)

  5-Mar

21.7% (13)

38.5% (5)

  6 + 

8.3% (5)

7.7% (1)

 Perceived health

  Poor or fair

28.3% (17)

38.5% (5)

  Good

43.3% (26)

30.8% (4)

  Very good or excellent

28.3% (17)

30.8% (4)