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Table 1 Characteristics of included studies

From: Telemedicine in the primary care of older adults: a systematic mixed studies review

1st author (Year), Country

Population (Sample size, main eligibility criteria, age, sex)

Setting

Types of TM

Category of Reported Outcomes (Measuring tools)

Randomized Controlled Clinical Trials

Chae (2001) [27], Ireland

50 older adults who received home care services, Mean age of 67.5 years old (44% Female)

Home health services (HHS) by the Kwachun Community Health Promotion Center (CHPC)

Videoconference consultation

General care experience (Non-validated questionnaire)

Service use and usability (Non-validated questionnaire)

Welch (2000) [19], USA

512 older adults visiting their physician, Mean age of 68 years old (0% Female)

Two Veterans' Administration general medical clinics

Phone consultation

General care experience (Validated questionnaire: Patient Satisfaction questionnaire [39])

Service use and usability (Administrative database—Veterans' Administration (VA) national database)

Health-related and behavioural outcomes (Validated questionnaire: Short Form-36 Health Survey [40];

Non-validated questionnaire from original telephone care study [41])

Quantitative Non-Randomized Studies

Benaque (2020) [29], Spain

7382 older adults with cognitive disorders, Mean age not reported, (Sex distribution not reported)

Fundacio ́ ACE non-profit organization "memory clinic"

Videoconference and phone consultation

General care experience (Validated questionnaire: Healthcare Professionals’ Perceptions [42])

Service use and usability (Administrative data)

Jiwa (2005) [25], UK

182 older adults who received a phone consultation with a physician or a nurse, Mean age of 78.5 years old (43% Female)

Five primary care practices

Phone consultation

General care experience (Non-validated Questionnaire)

Health-related and behavioural outcomes (Validated questionnaire: Patient Enablement Instrument [43])

Khoong (2020) [24], USA

40 older adults who were scheduled to receive a phone consultation with a clinician, Mean age not reported (75.2% Female)

Women’s health or general medicine clinic in an urban safety-net system

Videoconference consultation

General care experience (Non-validated questionnaire)

Lam (2020) [23], USA

4525 older adults from a nationally representative sample of Medicare beneficiaries, Mean age of 79.6 years old (57% Female)

National Health and Aging Trends Study database

Phone consultation

General care experience (Survey data from the National Health and Aging Trend Study [44])

Van Houwelingen (2015) [20], Netherlands

207 nurses providing care to older adults, Mean age not reported (94.5% Female)

Home care organizations located in the middle, western, and southern areas of the Netherlands

Videoconference consultation

General care experience (Non-validated Questionnaire; Validated questionnaire: Positive and Negative Affect Schedule (PANAS) scale [45])

Quantitative Descriptive Studies

Bujnowska-Fedak (2014) [28], Poland

286 older patients visiting their physician, Mean age of 73.8 years old (64% Female)

250 general practices in southwest Poland’s Lower Silesia Province

Videoconference and phone consultation

General care experience (Interviews)

Jácome (2018) [26], Portugal

120,269 older adults calling a nurse-led telephone line, Mean age of 77.3 years old (63% Female)

Nurse-led health triage, screening, counselling and referral telephone line

Phone consultation

Service use and usability (Administrative database—Linha Saúde 24 (S24) administration system—public–private partnership integrated into the National Health Service)

Samples (2019) [22], USA

49 clinicians using telemedicine with older adults, Mean age not reported (Sex distribution not reported)

Seattle Veterans Affairs Primary Care Clinic

Videoconference consultation

General care experience (Non-validated questionnaire)

Townsend (2001) [21], USA

530 older adults who received a phone consultation with a nurse, Mean age not reported (Sex distribution not reported)

3 Veterans' Administration system (electronic record) primary care geriatric Clinic

Phone consultation

Service use and usability (Administrative data, Veterans' Administration system (VA))

Qualitative Studies

Blozik (2012) [35], Switzerland

1 older adult who received a phone consultation with a physician, Age of 69 years old (Male)

Swiss Center for Telemedicine

Phone consultation

General care experience (Case report)

Foster (2001) [34], UK

30 older adults who attended community or day centers, Mean age not reported (87% Female)

Out-of-hours primary care services from community groups based in southeast London

Phone consultation

General care experience (Focus groups)

Franzosa (2021) [33], USA

13 healthcare providers providing care to older adults, Mean age not reported, (86% Female)

Six NYC-area practices in home-based primary care

Videoconference consultation

General care experience (Semi-structured interviews)

Service use and usability (Semi-structured interviews)

Kung (2016) [32], China

10 older adults who attended a local public primary care clinic, Mean age of 74 years old (60% Female)

Single General Outpatient Clinic (GOPC) in Hong Kong

Videoconference consultation

General care experience (Semi-structured interviews)

Nymberg (2019) [31], Sweden

15 older adults who attended a primary heath care center (PHCC) and had at least one chronic disease (hypertension, diabetes, COPD), Mean age of 73.2 years old (53.3% Female)

Three primary health care centers (PHCCs) in Southern Sweden

Videoconference and phone consultation

General care experience (Focus groups)

Waterworth (2018) [30], New Zealand

21 older adults who attended a general practice and had two or more long-term conditions, Mean age of 77 years old, (52% Female)

Six general Practices involved previously in research in New Zealand

Phone consultation

General care experience (Semi-structured interviews)

Service use and usability (Semi-structured interviews)

Mixed Methods Studies

Gabrielsson-Järhult et al. (2021) [38], Sweden

10,400 older adults who received a video consultation with a physician, (QUAN) & 26 interviews (QUAL), Mean age not reported, (QUAL: 62% Female)

National study sample registry in a Swedish region

Videoconference consultation

General care experience (Semi-structured interviews)

Macduff et al. (2001) [37], Scotland

173 older adults who received a video consultation with a nurse (QUAN) & 7 interviews (QUAL), Mean age not reported, (Sex distribution not reported)

Town-based general practice

Videoconference consultation

General care experience (Non-validated questionnaire; interviews)

Van Houwelingen (2018) [36], Netherlands

256 older adults from various clubs and organizations (QUAN) & 15 interviews (QUAL), Mean age 70 years old in phase 1 & 87 years old in phase 2, (50% Female in phase 1, 60% Female)

Community Care and general population (Patient advocacy organizations, Senior social clubs, Health care organizations, and a senior information day in Utrecht)

Videoconference consultation

General care experience (Observations;

Validated questionnaires:

- Technology experience [46]

- Older people’s perception [47, 48])

Service use and usability (Validated questionnaire:

Demographic and Health-related [49])