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Table 5 Mean MPCC scores showing “mean scores in percent”

From: Patient-centredness in primary care walk-in clinics for refugees in Hamburg

Authors

Clayton et al. 2011 [46]

Mercer et al. 2016 [49]

Bertakis et al.2009 [50]

Our study

Total MPCC (Mean/SD/Range)

Overall Score

59 (range 12–85)

42* (SD 16)

50 (SD 8, range 25–74)

64 (SD 17, range 24–100)

Exploring both the disease and the illness experience

Grand Total 1

42 (range 12–100)

25*(SD 13)

45 (SD 9, range 20–70)

71 (SD 15, range 30–100)

Understanding of the whole person

Grand Total 2

50 (range 0-100)

29*(38)

50 (SD 19, range 0-100)

57 (SD 31, range 0-100)

Finding common ground

Grand Total 3

87 (range 0-100)

72 *(18)

54 (SD 12, range 33–100)

65 (SD 18, range 25–100)

  1. MPCC = Measure of Patient-Centered Communication; *Mercer et al. 2016 MPCC scores were categorised as high level deprivation (h) areas. The scores were converted in line with the MPCC scoring system to achieve percentage scores. The score for the standard deviation was equally presumed.