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Table 10 Waiting times over the National Health Service standards, according to characteristics of General Practitioners

From: Access to General Practitioners during the second year of the COVID-19 pandemic in Portugal: a nationwide survey of doctors

 

% over maximum waiting timea

% over 3 working days

GP characteristics

urgent consultation

non urgent consultation

home visit

prescription renewal

medical report

telephone call with GP

e-mail with GP

test results review

sex

 female

24.1

48.0

92.6

14.5

45.5

6.9

29.4

54.2

 male

28.0

37.8

94.1

15.1

41.5

7.8

23.4

40.2

p-value

0.427

0.064

0.605

0.864

0.473

0.755

0.260

0.012

age (years)

  ≤ 35

31.0

65.7

95.7

22.5

53.5

17.6

50.0

65.2

 36–45

21.7

50.3

96.3

16.9

47.5

7.1

27.7

56.3

 46–55

26.1

50.0

80.4

13.0

47.8

2.2

20.0

50.0

  > 55

26.3

17.7

91.7

6.3

29.8

2.2

14.1

28.0

p-value

0.500

 < 0.001

0.005

0.022

0.010

0.002

 < 0.001

 < 0.001

region of practice

 North

27.8

51.9

91.7

12.0

43.0

3.9

21.7

49.0

 Centre

25.4

45.7

93.7

15.1

53.6

13.9

38.9

54.0

 Other

21.1

31.5

94.4

18.9

32.6

3.4

21.8

45.5

p-value

0.503

0.008

0.676

0.337

0.009

0.003

0.002

0.452

Family Practice model

 ‘UCSP’

35.1

53.2

94.8

15.6

45.5

5.6

23.3

49.3

 model A

22.8

49.6

95.9

20.5

50.8

8.3

28.9

58.3

 model B

22.1

37.8

90.2

10.4

39.3

6.5

28.4

44.2

p-value

0.072

0.034

0.133

0.054

0.145

0.766

0.657

0.059

nonclinical roles

 no

24.9

46.0

92.8

13.7

44.5

6.8

28.1

50.4

 yes

23.8

45.2

95.2

23.8

45.2

9.5

26.8

61.9

p-value

0.873

0.924

0.755

0.082

0.932

0.520

0.867

0.160

other paid work

 no

22.7

45.3

93.8

13.6

44.3

7.2

31.2

50.8

 yes

30.8

44.4

92.2

17.2

44.0

7.1

20.2

48.2

p-value

0.094

0.876

0.584

0.361

0.950

0.959

0.029

0.652

 

% over maximum waiting time

% over 3 working days

GP characteristics

urgent consultation

non urgent consultation

home visit

prescription renewal

medical report

telephone call with GP

e-mail with GP

review test results

contracted weekly workload (hours)

 up to 35

35.8

41.8

97.0

10.4

49.3

6.1

27.3

54.5

 36–40

24.8

47.4

92.5

17.0

43.1

7.7

29.1

49.0

  > 40

15.7

36.5

90.4

9.6

42.0

6.1

22.0

48.0

p-value

0.041

0.303

0.286

0.214

0.632

0.952

0.585

0.697

 

within versus over maximum waiting time

within versus over 3 working days

crude list size

 mean difference [95% IC]

29 [-28, 86]

20 [-29, 70]

 

76 [-11, 164]

83 [32, 135]

 

58 [2, 113]

72 [23, 121]

p-value

0.316

0.421

non-normal

0.086

0.002

non-normal

0.041

0.004

weighted list size

 mean difference [95% IC]

45 [-31, 121]

18 [-48, 83]

 

-9 [-98, 79]

51 [-158, 116]

 

45 [-30, 120]

40 [-25, 105]

p-value

0.242

0.597

non-normal

0.833

0.128

non-normal

0.236

0.231

average weekly hours

 mean difference [95% IC]

-0.5 [-2.6, 1.6]

-0.6 [-2.4, 1.2]

 

0.5 [-2.1, 3.1]

0.4 [-1.5, 2.2]

-0.2 [-3.9, 3.4]

-0.4 [-2.5, 1.6]

0.2 [-1.6, 2.1]

p-value

0.61

0.522

non-normal

0.683

0.685

0.901a

0.672

0.818

  1. Significant p-values are shown in bold; amaximum waiting time as defined by the national Health Service standards [8]
  2. GP General Practitioner, LVT Lisbon and Tagus valley, ‘UCSP’ Family Practices on a salaried-only scheme; Model A: Family Practices on a salaried-only scheme but working to reach pay-for-performance and capitation schemes; Model B: Family Practices on a mix of salaried, pay-for-performance and capitation schemes