Table 3 Content challenges of middle-aged men in utilizing new health service
Category | Codes | Similar meanings |
|---|---|---|
Staff | High workload | • Failure in following up the men’s health program due to the high workload of PHC workers |
Lack of manpower in service centers | • Lack of manpower to follow up the men’s health program | |
Inadequate payment of salaries and welfare allowances | • Failure to pay employees’ salaries on time • Failure to pay overtime and merit pay to private urban community health workers • Employee dissatisfaction with support services | |
Lack of job stability in urban community health workers with a contract employment | • Lack of employment security in private urban community health workers | |
No path to promotion and career advancement | • Lack of a system for career advancement and promotion for private urban community health workers • Differences in job specifications and payments of the staff in health division and those in treatment division | |
Disrespect to community health workers by their superiors | • Mistreatment, disrespect and threats of dismissal by officials • Not appreciating the work of community health workers by their superiors | |
Humdrum of work routine and job burnout in experienced manpower | • Mismatch between the staff profession and the new needs and services • Time consuming documentation in systems | |
Facilities | Inadequate and inappropriate physical space | • Lack of private physical space to provide services to middle-aged men • Lack of appropriate physical space for education |
Inadequate and inappropriate equipment | • Lack of cooling and heating equipment in CHSCs, HBs and HPs • Weak support for CHSCs, HBs and HPs |