Table 2 Antibiotic dispensing practices and quality of seller’s interaction with client by outlet level and client’s gender
Action of seller | ADDOs (total n = 559) | pharmacies (total n = 113) | female clients (total n = 162) | male clients (total n = 510) | Clients overall (total n = 672) |
|---|---|---|---|---|---|
n (%) | n (%) | n (%) | n (%) | n (%) | |
Quality of interaction | |||||
 1. Asked about past experience of symptoms | 227 (40.61) | 57 (50.44) | 73 (45.06) | 211 (41.37) | 284 (42.26) |
 2. Asked about taking other medication | 74 (13.24) | 20 (17.70) | 44 (27.16) | 50 (9.80) | 94 (13.99) |
 3. Asked if client had seen a doctor | 93 (16.64) | 27 (23.89) | 45 (27.78) | 75 (14.71) | 120 (17.86) |
 4. Asked about prescription | 29 (5.19) | 12 (10.62) | 9 (5.56) | 32 (6.27) | 41 (6.10) |
 5. Suggested no need for a drug | 10 (1.79) | 7 (6.19) | 1 (0.62) | 16 (3.14) | 17 (2.53) |
 6. Suggested client see a doctor/get prescription | 61 (10.91) | 20 (17.70) | 35 (21.6) | 46 (9.02) | 81 (12.05) |
 7. Mentioned AMR | 41 (7.33) | 22 (19.47) | 6 (3.70) | 57 (11.18) | 63 (9.38) |
Unwilling to dispense | |||||
 • Total who did not recommend a pharmaceutical drug/were unwilling to sell | 56 (10.02) | 15 (13.27) | 21 (12.96) | 50 (9.80) | 71 (10.57) |
Willing to dispense | |||||
 • Willing to sell but only full-course | 156 (27.91) | 49 (43.36) | 43 (26.54) | 162 (31.76) | 205 (30.51) |
 • Willing to sell half-course but advice full-course | 176 (31.48) | 21 (18.58) | 55 (33.95) | 142 (27.84) | 197 (29.32) |
 • Willing to sell half-course without any question | 171 (30.59) | 28 (24.78) | 43 (26.54) | 156 (30.59) | 199 (29.61) |
Total willing to sell a pharmaceutical drug | 503 (89.98) | 98 (86.73) | 141 (87.04) | 460 (90.20) | 601 (89.43) |