Table 3 Components of the multifaceted intervention

• Provision of individual prescriber or dispenser feedback of the results of the first registration at an individual and group level, identifying potential quality problems from the first registration reflecting the quality of their own care provided and giving peer-to-peer feedback.

• Training course on the appropriate use of antibiotics for common CAIs, with clinical guidelines on recommendations for the diagnosis and treatment of infections.

• Enhancement of communication skills to be used during the consultation or dispensation with patients with CAIs.

• Training material on evidence-based management of CAIs with an explanation of the natural course, management, and safety netting.

• Posters for waiting rooms focused on the appropriate use of antibiotics.

• Educational material on the rational use of antibiotics for patients, such as brochures and handouts about prudent use of antibiotics and an explanation of the concept of the antibiotic footprint. This material will be accessible at the point of contact and during the encounter with the HCP.