Table 3 Performance scores for KE-PCAT domains (N=412)

First contact (utilisation)

3.1

0.6

132 (32.0)

280 (68.0)

First contact (access)

2.3

0.3

384 (93.2)

28 (6.8)

Ongoing care

2.8

0.3

289 (70.1)

123 (29.9)

Coordination*

2.9

0.5

12 (70.6)

5 (29.4)

Coordination (information)

3.0

0.5

174 (42.2)

238 (57.8)

Comprehensiveness (services available)

2.1

0.3

403 (97.8)

9 (2.2)

Comprehensiveness (services provided)

2.1

0.3

409 (99.3)

3 (0.7)

Family-centredness

3.1

0.6

143 (34.7)

269 (65.3)

Community orientation

2.0

0.4

406 (98.5)

6 (1.5)

Culturally competent

3.7

0.4

11 (2.7)

401 (97.3)

Primary health care team

2.1

0.6

336 (81.6)

76 (18.4)

Total primary care score

2.6

0.2

387 (93.9)

25 (6.1)

Expanded primary care score

2.7

0.2

393 (95.4)

19 (4.6)