Meaning unit | Condensation | Subcategory | Main Category |
---|---|---|---|
“She [GP] helped me… I can always go to visit her or call if I do not feel okay. Not for the prescription of my medications, but to meet for a talk.” (Patient – P4) | The doctor is both physically and by telephone accessible for not only the prescription of medication, but also for a listening ear. | Accessibility Understanding | Coordinating Listening |
“I have balance problems. If the physiotherapist comes at home, our first exercise is on it.” … “We walk around. She stands behind me when she sees me shaking so she can quickly grab me.” (Patient – P2) | Treatment of the physiotherapist with supportive exercise (balance problems) | Practical support Formal support | Supporting |
“When I was first diagnosed, I had many questions. And I gave them to him [doctor].” … “That doctor just answered the questions he wanted to respond. And when the doctor’s appointment was over, I never received the answers on the questions, he did not likely formulate a response on. So yes, that was a mess … and I did not feel good about it.” (Patient – P6) | Patient used to write the questions down before an appointment. The doctor just answered the questions he wanted to answer and then the appointment was over. Patient didn’t feel good about it. | Dialogue Information | Questioning |