Table 4 Staff members’ perspectives by question
Statements | All (N = 20) | Physicians (N = 3) | MAs (N = 7) | PSRs (N = 5) | Other staff (N = 5) |
|---|---|---|---|---|---|
Strongly agree/Agree N (%) | |||||
Effectiveness | |||||
 Potential for SDOH survey and standard work to positively impact patients | |||||
  Patients’ unmet social needs information could be used to improve patient care and health outcomes | 18 (90%) | 2 (67%) | 6 (86%) | 5 (100%) | 5 (100%) |
  Patients’ unmet social needs information could be used to improve therapeutic relationship with patients | 18 (90%) | 2 (67%) | 6 (86%) | 5 (100%) | 5 (100%) |
  Patients might feel uncomfortable answering questions about their unmet social needs | 16 (80%) | 2 (67%) | 6 (86%) | 4 (80%) | 4 (80%) |
  Having access to patients’ unmet social needs information would influence physician’s medical decision | 0 (0%) | 1 (33%) | N/A | N/A | N/A |
Adoption | |||||
 Relevance of SDOH survey and standard work in clinical setting | |||||
  Collecting social needs information is within the scope of clinical care | 19 (95%) | 3 (100%) | 7 (100%) | 5 (100%) | 4 (80%) |
  Many patients in the clinic have unmet social needs that impact their health | 16 (80%) | 3 (100%) | 4 (57%) | 4 (80%) | 5 (100%) |
 Utility of SDOH survey and standard work for achieving intended aims | |||||
  SDOH survey improves clinic’s ability to identify patients with unmet social needs | 18 (90%) | 2 (67%) | 7 (100%) | 5 (100%) | 4 (80%) |
  The SDOH survey asks all relevant questions | 16 (80%) | 3 (100%) | 5 (71%) | 4 (80%) | 4 (80%) |
  SDOH survey increases the likelihood that patients are connected with case management and social services | 17 (85%) | 2 (67%) | 7 (100%) | 4 (80%) | 4 (80%) |
Implementation | |||||
 Knowledge and availability of needed resources in clinical setting to achieve positive impact for patients | |||||
  I am aware of Sutter resources available to address patients’ social needs | 10 (50%) | 1 (33%) | 3 (43%) | 2 (40%) | 4 (80%) |
  I am confident in my ability to help patients address their social needs | 10 (50%) | 0 (0%) | 4 (57%) | 2 (40%) | 3 (60%) |
  I understand my role in offering the SDOH survey to patients | 17 (85%) | 2 (67%) | 7 (100%) | 4 (80%) | 4 (80%) |
 Barriers to implementing SDOH survey and standard work | Major barrier/Barrier (N(%)) | ||||
  Lack of time for patients to complete survey | 15 (75%) | 3 (100%) | 6 (86%) | 3 (60%) | 3 (60%) |
  Lack of training about administering survey | 4 (20%) | 1 (33%) | 1 (14%) | 1 (20%) | 1 (20%) |
  Lack of training about how to respond to social needs | 9 (45%) | 1 (33%) | 3 (43%) | 3 (60%) | 2 (40%) |
  Lack of time to respond to social needs | 13 (65%) | 1 (33%) | 5 (71%) | 2 (40%) | 3 (60%) |
  Lack of resources to address social needs | 9 (45%) | 2 (67%) | 2 (29%) | 2 (40%) | 3 (60%) |