Description of implementation work | Key questions for implementing interpreted consultations |
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Sense-making | Can stakeholders see the value and potential impact of interpreting? |
Enrolment | Can they organise all the relevant stakeholders to get involved in driving the implementation forward? |
Enactment | Have they the resources and skills to introduce and use interpreting in day-to-day practice? Do they have confidence and trust in the interpreted consultation and does the use of interpreters help the interaction between doctor and patient to achieve the goals of the consultation? |
Appraisal | Can stakeholders evaluate the impact of interpreters and specify ways to reconfigure practice to sustain their use as a routine way of working? |