Communication, continuity and coordination of care are the most important patients' values for family medicine in a fee-for-services health system

Table 2 Items peaking at more than 50% of “very important”, according to gender and existing chronic disease

Item	Sample	Gender			Chronic disease
	% of total	Male	Female	p	Yes	No	p
I understand clearly what this GP explains	70	59	78	0.04	67	70	0.27
GP knows when to refer me to a medical specialist	68	59	71	0.04	67	65	0.58
GP takes me seriously	64	49	75	< 0.01	71	58	0.06
GP treats me as a person not as a medical problem	64	54	70	< 0.01	70	58	0.10
GP knows information about my medical background	64	57	70	0.07	70	60	0.16
GP listens attentively	63	48	76	< 0.01	68	60	0.22
GP asks questions about my health problem	60	46	72	< 0.01	55	63	0.32
GP is polite	60	43	74	< 0.01	59	60	0.93
GP involves me in making decisions about treatment	57	42	70	< 0.01	51	60	0.25
GP gives me instructions on what to do when things go wrong	54	52	53	0.59	51	53	0.84
GP has my medical records at hand	54	42	65	< 0.01	57	52	0.57
GP asks me if I have any questions	53	37	48	0.08	47	39	0.27
GP does not give me the feeling to be under time pressure	52	39	62	< 0.01	55	48	0.32
I know which doctor I will see	52	42	59	0.02	55	48	0.32
I adhere to the agreed treatment plan	51	38	61	< 0.01	50	50	0.90
I keep to my appointment	50	43	53	0.15	49	48	0.77

ISSN: 2731-4553