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Table 5 Ordinal regression analysis of Patient Satisfaction Questionnaire (Short Form) evaluation and respondents’ characteristics (with HAD-Depression subscale) (Nagelkerke = 0.385)

From: Patient satisfaction with primary healthcare services: are there any links with patients’ symptoms of anxiety and depression?

Respondents’ characteristics Estimate Std.Error Wald Sig. 95% Confidence interval
Lower Bound Upper Bound
HAD-Depression −.329 .024 185.725 .000 −.376 −.281
Age .005 .006 .698 .404 −.007 .017
Chronic diseases:
 No 0a – – – – –
 Yes −.082 .191 .185 .667 −.455 .291
Gender:
 Male 0a – – – – –
 Female −.010 .147 .004 .948 −.298 .278
Education level:
 Secondary or lower 0a – – – – –
 Specialized secondary −.328 .218 2.269 .132 −.754 .099
 Higher .164 .180 .832 .362 −.188 .516
Ethnicity:
 Lithuanian 0a – – – – –
 Russian −.123 .204 .364 .547 −.523 .277
 Polish −.686 .208 10.877 .001 −1.094 −.278
Living area:
 City 0a – – – – –
 District centre .309 .265 1.360 .243 −.210 .829
 Village 1.171 .259 20.431 .000 .663 1.678
  1. aParameter set to zero because it is redundant
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BMC Primary Care

ISSN: 2731-4553

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