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Table 3 Means and CI95 of MPCC scores by ICPC-2 group, physical examination, and prescription or medical referral

From: Patient-centredness in primary care walk-in clinics for refugees in Hamburg

 

Exploring both the disease and the illness experience

(Grand Total 1)

Understanding of the whole person

(Grand Total 2)

Finding common ground

(Grand Total 3)

Overall score

Total (n = 92)

71 (68–74)

57 (50–63)

65 (61–69)

64 (60–67)

ICPC-2 group

    

Respiratory (R) (n = 22)

Musculoskeletal (L) (n = 19)

Skin (S) (n = 11)

Digestive (D) (n = 9)

Psychological (P) (n = 6)

Other (n = 25)

68 (62–75)

69 (60–78)

74 (62–86)

74 (65–83)

81 (73–89)

69 (63–76)

42 (28–56)

65 (50–79)

53 (31–76)

55 (38–71)

81 (61–101)

61 (48–73)

55 (48–62)

73 (65–81)

65 (50–80)

65 (54–77)

76 (53–99)

65 (59–72)

55 (49–61)

67 (57–77)

63 (51–75)

65 (58–72)

79 (65–94)

65 (59–72)

F

P value

0.821

0.538

1.852

0.112

2.168

0.065

2.370

0.046

Procedure

    

Physical examination*

No (n = 33)

Yes (n = 59)

73 (68–78)

70 (65–74)

65 (55–75)

52 (44–61)

70 (63–76)

62 (58–67)

69 (64–74)

61 (56–65)

F

P value

0.676

0.413

3,975

0.049

3.102

0.082

5,832

0.018

Prescription or medical

referral**

No (n = 7)

Yes (n = 85)

74 (66–82)

71 (67–74)

53 (34–72)

57 (50–64)

62 (45 -79)

65 (61–69)

63 (54–72)

64 (60–68)

F

P value

0.601

0.440

0.149

0.701

0.003

0.953

0.439

0.509

  1. MPCC = Measure of Patient-Centered Communication; ICPC-2: International Classification of Primary Care 2nd Edition; CI95 = 95% confidence interval of the mean; numbers are percentages unless otherwise stated; ANOVA = analysis of variance; F-Tests were calculated by ANOVA; correlation coefficients were calculated by Pearson correlations; *including ICPC-2 procedures − 30;-31;-39;-43;-51;-52;-54;-55;-56; ** including ICPC-2 procedures − 50;-66;-67;-68; controlled for patient’s age and gender, and duration of consultation, respectively; duration of consultation was measured once in total (mean 11 min; SD 7); N total = 92 videotaped consultations