Table 8 General Practitioners’ intentions to change the use of telephone calls, e-mails, and video consultations

% would use more / % neutral (n)

if real time record to file available

if included in performance assessment

if video camera available

telephone calls

37.2/26.0 (393)

48.7/21.6 (394)

-

e-mail

64.3/15.8 (392)

51.5/23.5 (392)

-

video consultations

50.4/23.5 (387)

44.3/28.2 (386)

41.7/23.3 (386)

% would use less / % neutral (n)

if more time available for in-person consultations

telephone calls

69.4/12.4 (395)

e-mail

57.6/17.4 (373)

video consultations

62.0/28.2 (71)