waiting time | total n | maximum waiting timea | no response to request (%) | |
---|---|---|---|---|
within (%) | over (%) | |||
urgent consultation | 419 | 75.2 | 24.8 | - |
non-urgent consultation | 418 | 54.1 | 45.9 | - |
home visit | 418 | 6.9 | 93.1 | - |
prescription renewal | 392 | 85.2 | 14.8 | - |
medical reports | 392 | 55.1 | 44.4 | 0.5 |
working days | ||||
≤ 3 (%) | > 3 (%) | |||
review of test results | 392 | 47.7 | 51.0 | 1.3 |
return phone call from GP | 393 | 90.3 | 6.9 | 2.8 |
GP reply to e-mail | 394 | 70.1 | 27.2 | 2.8 |