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Table 6 Waiting times according to compliance with National Health Service standards

From: Access to General Practitioners during the second year of the COVID-19 pandemic in Portugal: a nationwide survey of doctors

waiting time

total n

maximum waiting timea

no response to request (%)

  

within (%)

over (%)

 

urgent consultation

419

75.2

24.8

-

non-urgent consultation

418

54.1

45.9

-

home visit

418

6.9

93.1

-

prescription renewal

392

85.2

14.8

-

medical reports

392

55.1

44.4

0.5

  

working days

 
  

 ≤ 3 (%)

 > 3 (%)

 

review of test results

392

47.7

51.0

1.3

return phone call from GP

393

90.3

6.9

2.8

GP reply to e-mail

394

70.1

27.2

2.8

  1. GP: General Practitioner
  2. amaximum waiting time as defined by the national Health Service standards [8]