Table 5 Analysis of key factors
From: An analytic hierarchy process analysis for reinforcing doctor–patient communication
Top Item | Factor Weights | |||||
|---|---|---|---|---|---|---|
Medical staff | Patient | |||||
Importance | Priority | Consistency Ratio | Importance | Priority | Consistency Ratio. | |
Reliability | 0.38 | 2 | 0.01 | 0.17 | 4 | 0.01 |
Communication | 0.09 | 4 | 0.34 | 1 | ||
Professionalism | 0.39 | 1 | 0.19 | 3 | ||
Psychologically | 0.04 | 5 | 0.10 | 5 | ||
Fairness | 0.10 | 3 | 0.20 | 2 | ||
Total | 1.0 | 1.0 | ||||