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Table 4 Satisfaction and care experience of VHA users (n = 40) and non-VHA users (n = 6)

From: Veterans’ ambulatory care experience during COVID-19: veterans’ access to and satisfaction with primary care early in the pandemic

  VHA users (n = 40) Non-VHA users (n = 6)
Using any number from 0 to 10, what number would you use to rate your <  < VHA or non-VHA >  > doctor? 8.6 mean (SD 2.1) 9.5 mean (SD 1.2)
Overall, how satisfied are you with the health care you have received at your <  < VA or non-VA >  > primary care facility since start of COVID-19 pandemic?
Very dissatisfied 1 (2.5%) -
Dissatisfied 2 (5%) -
Somewhat dissatisfied 1 (2.5%) 1 (16.7%)
Somewhat satisfied 2 (5%) -
Satisfied 9 (22.5%) -
Very satisfied 22 (55%) 5 (83.3%)
No response 3 (7.5%) -
Since March 1st (start of COVID-19 pandemic), has your <  < VHA or non-VHA >  > provider spent enough time with you?
Yes 23 (57.5%) 6 (100%)
No 9 (22.5%) -
Not sure 2 (5%) -
No response 6 (15%) -
Has anyone in your <  < VHA or non-VHA >  > provider team talked with you about specific goals for your health?
Yes 21 (52.5%) 5 (83.3%)
No 12 (30%) 1 (16.7%)
 No response 7 (17.5%) -
  1. SD Standard Deviation