Table 2 Predictors of reduced patient satisfaction: Results from logistic regression in mixed models adjusted for random effects on the intervention site level

Age (per 10 years difference)

-0.23 (-0.40/-0.06)

0.79 (0.67/0.95)

0.009

Sex^a: female vs. male

-0.26 (-0.73/0.22)

0.77 (0.48/1.24)

0.288

Living alone

0.003 (-0.55/0.55)

1.00 (0.58/1.74)

0.990

Educational level (pursuant to CASMIN):

 - medium vs. low

0.19 (-0.51/0.89)

1.21 (0.60/2.44)

0.594

 - high vs. low

0.29 (-0.47/1.05)

1.34 (0.63/2.86)

0.449

Migration status^b:

 - people with migration background vs natives

0.39 (-0.23/1.01)

1.48 (0.79/2.76)

0.219

 - migrants vs. natives

0.08 (-0.56/0.73)

1.09 (0.57/2.07)

0.801

Subjective treatment urgency

-0.08 (-0.20/0.04)

0.92 (0.82/1.04)

0.196

Duration of symptoms (in hours: natural logarithm)

0.20 (0.07/0.34)

1.23 (1.07/1.40)

0.003

Health problems (ICPC-2 chapters):

 - general and unspecified (A)

-0.51 (-1.19/0.16)

0.60 (0.30/1.18)

0.137

 - digestive system (D)

0.25 (-0.47/0.97)

1.29 (0.62/2.65)

0.495

 - ear (H)

0.25 (-0.88/1.38)

1.29 (0.42/3.99)

0.661

 - musculoskeletal system (L)

0.00006 (-0.80/0.80)

1.00 (0.45/2.21)

 > 0.999

 - neurological system (N)

-0.66 (-1.41/0.10)

0.52 (0.24/1.11)

0.091

 - respiratory system (R)

-0.31 (-0.97/0.35)

0.73 (0.38/1.42)

0.358

 - skin (S)

-0.51 (-1.34/0.32)

0.60 (0.26/1.38)

0.231

 - urological system (U)

-0.70 (-1.65/0.25)

0.50 (0.19/1.29)

0.151

Health problems (ICPC-2 diagnosis types)

 - symptoms and complaints

0.28 (-0.70/1.27)

1.33 (0.49/3.57)

0.573

 - infections

1.12 (0.16/2.09)

3.08 (1.18/8.05)

0.022

 - injuries

1.24 (0.009/2.47)

3.46 (1.01/11.83)

0.048

- other diagnoses

0.43 (-0.62/1.48)

1.54 (0.54/4.40)

0.421

Health-related quality of life (pursuant to EQ-5D-5L, value set UK)

-0.20 (-1.29/0.88)

0.81 (0.28/2.41)

0.711

Health literacy (pursuant to HLS-Q16-EU; per 4 points difference)

-0.35 (-0.63/-0.06)

0.71 (0.53/0.94)

0.019