Skip to main content

Table 3 Factors influencing infectious patient capacity

From: Resilience of the primary health care system – German primary care practitioners’ perspectives during the early COVID-19 pandemic

Specialized and regular general practices

Outpatient infection centers

- Working hours/ opening hours ↑ ↓

- Pulsing frequency of infectious consultations

- Treatment by phone or video

- Planning of spatial capacities

- Planning of personnel step-up or back-up

- Use of specialized contact points ↑ ↓

- Opening hours ↑ ↓

- Number of tracks ↑ ↓

- Repurposing tracks/ facility (i.e. sample collection only versus offering examination)

- Pulsing increase through optimization of procedures

- Relocation

- Staff: hold available; include stakeholders

- Preparedness (re-) opening

Necessity of a forward-looking regional plan with phases

 Limitations

  - Personal limits

  - Spatial capacities

  - Human resource capacities

  - Quality ↓ when capacity limits are exceeded at the facility

  1. These factors were taken from the responses of n = 27 specialized and regular general practices and n = 11 outpatient infection centers