Variable | Satisfied / highly satisfied | Neutral | Unsatisfied / highly unsatisfied | p-value |
---|---|---|---|---|
 | n (%) | n (%) | n (%) |  |
Satisfaction toward telephone consultations | ||||
  Age (years) |  |  |  | 0.960 |
  ≤ 40 | 35 (58.3) | 22 (36.7) | 3 (5.0) |  |
  41–50 | 74 (60.2) | 44 (35.8) | 5 (4.0) |  |
  ≥ 51 | 33 (61.1) | 20 (37.0) | 1 (1.9) |  |
  Gender |  |  |  | 0.863 |
  Female | 57 (58.2) | 37 (37.8) | 4 (4.0) |  |
  Male | 85 (61.2) | 49 (35.3) | 5 (3.6) |  |
Years of experience | ||||
  ≤ 10 years | 31 (56.4) | 23 (41.8) | 1 (1.8) |  |
  > 10 years | 111 (61.0) | 63 (34.6) | 8 (4.4) | 0.518 |
Satisfaction toward communication and support | ||||
  Age (years) |  |  |  | 0.048* |
  ≤ 40 | 32 (52.5) | 22 (36.1) | 7 (11.5) |  |
  41–50 | 68 (54.8) | 39 (31.5) | 17 (13.7) |  |
  ≥ 51 | 41 (75.9) | 11 (20.4) | 2 (3.7) |  |
  Gender |  |  |  | 0.014* |
  Female | 51 (51.5) | 40 (40.4) | 8 (8.1) |  |
  Male | 90 (64.3) | 32 (22.9) | 18 (12.9) |  |
Years of experience | ||||
  ≤ 10 years | 32 (58.2) | 17 (30.9) | 6 (10.9) |  |
  > 10 years | 109 (59.2) | 55 (29.9) | 20 (10.9) | 0.974 |