Table 4 Primary care physicians’ satisfaction toward communication and support during Covid-19 pandemic (N = 239)
Variable | Highly satisfied | satisfied | Neutral | Unsatisfied | Highly Unsatisfied |
|---|---|---|---|---|---|
n (%) | n (%) | n (%) | n (%) | n (%) | |
Communication between higher management and employee | 29 (12.1) | 104 (43.5) | 71 (29.7) | 19 (7.9) | 16 (6.7) |
Communication between health center management and staff | 44 (18.4) | 118 (49.4) | 53 (22.2) | 11 (4.6) | 13 (5.4) |
Supervisor’s effort to promote a positive teamwork atmosphere | 45 (18.8) | 124 (51.9) | 50 (20.9) | 10 (4.2) | 10 (4.2) |
The ability of your supervisor to address your questions and concerns | 47 (19.7) | 124 (51.9) | 48 (20.1) | 11 (4.6) | 9 (3.8) |
Availability of your supervisor to provide help when needed | 56 (23.4) | 125 (52.3) | 44 (18.4) | 6 (2.5) | 8 (3.3) |
Availability of resources to support your decision making about patient care | 36 (15.1) | 122 (51.0) | 61 (25.5) | 10 (4.2) | 10 (4.2) |
Primary Health Care Corporation’s staff support hotline | 24 (10.0) | 86 (36.0) | 96 (40.2) | 21 (8.8) | 12 (5.0) |
Overall satisfaction on communication and support | 40 (16.7) | 101 (42.3) | 72 (30.1) | 13 (5.4) | 13 (5.4) |