Table 1 Twenty-four descriptors for unprofessional behaviour observed in GP residents, mapped to the Four I’s model

Absent or late for assigned activities³

Lying³

Poor reliability³

Acting without required consent²

Poor responsibility³

Poor availability³

Lack of conscientiousness³

Tardiness¹

Cutting corners²

Minimal acceptable level of performance³

Poor teamwork¹

Not meeting deadlines¹

Language difficulties¹

Interaction

Introspection

Poor verbal/non-verbal communication²

Blaming external factors rather than own inadequacies¹

Discrimination²

Not accepting feedback¹

Showing a lack of empathy¹

Resisting change¹

Overly informal behaviour²

Not being aware of own limitations¹

Acting beyond own level of competence¹

Nervous exhaustion complaints³

Nine-to-five mentality¹