Table 1 Theoretical domains captured by survey items

Knowledge(1)

I am aware of the objectives of patient triage.

Knowledge(2)

I am familiar with how to triage patients in general practice.

Skills

I have the skills required to triage patients in general practice.

Social/Professional role and Identity

I feel it is my responsibility as a general practitioner to triage patients effectively.

Beliefs about capabilities(1)

I am confident that, if I wanted, I could triage patients effectively within general practice.

Beliefs about capabilities(2)

For me, triaging patients effectively in general practice is very easy.

Optimism

I feel that patient triage is the best way to match the patient’s problem with the right person, for the right amount of time.

Beliefs about consequences(1)

For me, triaging patients effectively in general practice is very useful.

Beliefs about consequences(2)

If I triage my patients in general practice, it will have disadvantages for my relationship with my patients.*

Reinforcement

If I triage my patients in general practice, I feel I am making a difference.

Intentions

How strong is your intention to triage your patients in primary care over the next year?

Goals

Generally, how often do you feel something else takes priority over setting up patient triage systems?*

Memory, attention, and decision processes

When I need to concentrate on triaging my patients in general practice, I have no trouble focusing my attention.

Environmental context and resources

Patient triage systems provide the possibility to adapt services to the patient’s needs.

Social influences

I can rely on my colleagues when things get tough in regard to patient triage in general practice.

Emotion

Thinking about yourself and how you normally feel as a professional that delivers patient care, to what extent do you feel nervous with regard to patient triage within general practice?*

Behavioral regulation

I have a clear plan under what circumstances I will triage my patients in general practice.