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Table 2 Themes from the analysis

From: Use of alternative consultation forms in Danish general practice in the initial phase of the COVID-19 pandemic – a qualitative study

• Reorganising consultations

• Choice between face-to-face and video/telephone consultations

Minimization of risk

Following guidelines

A preference for face-to-face consultations

• Experienced differences between face-to-face and video/telephone consultations

Consultation content and form

Relational and nonverbal limitations

The clinical assessment and treatment

Technical limitations

Choice between video and telephone consultation