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For all patients: Explore alternatives to face-to-face consultations
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- Consultation by phone
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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- Consultation by telemedicine
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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- Dedicated phone centre (for information and/or medical advice)
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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For all patients: If face-to-face consultations occur
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- Schedule consultations
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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- Provide dedicated time slots for COVID-19 patients
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x
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x
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x
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x
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x
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x
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x
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x
| | | |
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- Ensure a short waiting time
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x
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x
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x
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x
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x
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x
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x
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x
| | | |
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- Reschedule if the patient develops respiratory symptoms
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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For non-COVID-19 patients
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- Postpone elective procedures and non-urgent outpatient visits
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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until 27/04
|
x
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x
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x
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- Cancel group healthcare activities
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x
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x
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x
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x
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x
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x
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x
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until 27/04
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x
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x
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- Maintain mandatory vaccinations
| | | | | | |
x
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x
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x
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x
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x
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x
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x
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x
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- Initiate telephone contact with the patient
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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- Accept the renewal of drug prescriptions by pharmacists
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x
| | | |
x
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x
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x
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x
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x
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For COVID-19 patients
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- Remote consultation for initial diagnosis
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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- Remote consultation for monitoring
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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- Contact patient between days 6 and 8 for monitoring
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x
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x
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x
| | | | | | | | |
x
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- Contact risk group patients daily
| | | | | | | | |
x
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x
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- Contact patient until recovery
| | | | | | | | |
x
| | | | |
x
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- Develop assessment protocols for COVID-19 patients
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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- Develop protocols for rapid triage
| | |
x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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- Online tools for patients
| |
x
| | |
x
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x
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x
|
x
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x
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x
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x
|
x
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- Online tools for healthcare professionals
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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x
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