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Table 1 Reorganisation of GP consultations

From: Reorganisation of GP surgeries during the COVID-19 outbreak: analysis of guidelines from 15 countries

  WHO France Germany Italy Netherlands New Zealand Norway Poland Portugal Romania Spain Sweden Switzerland Turkey United Kingdom US
For all patients: Explore alternatives to face-to-face consultations
- Consultation by phone   x x x x x x x x x x x x x x x
- Consultation by telemedicine   x   x x x x x   x x x x x x x
- Dedicated phone centre (for information and/or medical advice)   x x x x x x x x x x x x x x  
For all patients: If face-to-face consultations occur
- Schedule consultations   x x x x x x x x x x x x   x  
- Provide dedicated time slots for COVID-19 patients   x x   x x    x x   x x    
- Ensure a short waiting time    x x x   x x   x   x x    
- Reschedule if the patient develops respiratory symptoms    x x   x x x x x x x    x x
For non-COVID-19 patients
- Postpone elective procedures and non-urgent outpatient visits   x x x x x x x x x x x until 27/04 x x x
- Cancel group healthcare activities    x   x x x x x x    until 27/04   x x
- Maintain mandatory vaccinations        x x x x    x x x x
- Initiate telephone contact with the patient   x x x x x x x x x x x   x x  
- Accept the renewal of drug prescriptions by pharmacists   x     x   x x   x    x   
For COVID-19 patients
- Remote consultation for initial diagnosis   x x x   x x x x x x x x x x  
- Remote consultation for monitoring   x x x x x x x x x x x x x x  
- Contact patient between days 6 and 8 for monitoring   x   x x          x   
- Contact risk group patients daily          x    x     
- Contact patient until recovery          x      x   
- Develop assessment protocols for COVID-19 patients   x x x x x    x   x x x x x x
- Develop protocols for rapid triage    x x x x   x x   x x x x x x
- Online tools for patients   x    x   x x x   x    x x x
- Online tools for healthcare professionals   x x   x   x x x    x x x x x