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Table 2 Subthemes from the patient and GP interviews mapped to the domains of capability, opportunity and motivation (COM-B model). Italics indicate the identified subthemes

From: Development of an eHealth programme for self-management of persistent physical symptoms: a qualitative study on user needs in general practice

COM-B domain Patient themes GP themes
Capability Physical
Jungle of management strategies
Physical
Missing biomedical reassurance
Psychological
Understanding causes of PPS
Dealing with uncertainty
Timing in bringing PPS into play
Psychological
Dealing with uncertainty
Timing in bringing PPS into play
Opportunity Physical
Time constraints
Physical
Lack of resources
Social
Shift in social roles due to PPS
GP as a discussion partner
Social
Cultural norms in the healthcare system
Motivation Guidance from the GP
Need for hope
Tracking of symptoms
Easy access to self-help strategies
Fewer and beneficial consultations
Better prepared for consultations