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Table 8 Referrals in different specialities, by professional profile (Study 2)

From: Efficiency as a determinant of loyalty among users of a Community of Clinical Practice: a comparative study between the implementation and consolidation phases

Referral rate by speciality

Profile 2A (women, < 50 years old, ECOPIH users)

Profile 2B (men, > 50 years old, non-ECOPIH users)

SIGNIFICANCE (F value)

Cardiology

Low

11 (15.3%)

5 (4.7%)

0.023

Average

7 (9.7%)

6 (5.7%)

High

18 (25.0%)

21 (19.8%)

Very high

36 (50.0%)

74 (69.8%)

Endocrinology

Low

18 (25.0%)

10 (9.4%)

0.025

Average

12 (16.7%)

29 (27.4%)

High

21 (29.2%)

29 (27.4%)

Very high

21 (29.2%)

38 (36.8%)

Gastroenterology

Low

9 (12.5%)

5 (4.7%)

0.019

Average

9 (12.5%)

7 (6.6%)

High

17 (23.6%)

16 (15.1%)

Very high

37 (51.4%)

78 (73.6%)

Nephrology

Low

66 (91.7%)

94 (88.7%)

0.635

Average

6 (8.3%)

11 (10.4%)

High

0 (0.0%)

1 (0.09%)

Very high

Neurology

Low

12 (16.7%)

10 (9.4%)

0.455

Average

9 (12.5%)

13 (12.3%)

High

19 (26.4%)

36 (34.0%)

Very high

32 (44.4%)

47 (44.3%)

Respiratory Medicine

Low

11 (15.3%)

11 (10.4%)

0.443

Average

15 (20.8%)

17 (16.0%)

High

17 (23.6%)

35 (33.0%)

Very high

29 (40.3%)

43 (40.6%)