Table 3 Well-Being Strategic Plan Developed by Multidisciplinary Well-Being Task Force at our Institution
Focus Area | Activity | Detailed Description For Each Activity |
|---|---|---|
Provider Engagement & Growth | > Leadership development and engagement | > Medical Director spends 25% of his time dedicated to provider development and well-being |
> Provider well-being champions | > 11 provider well-being champions | |
> Employee Assistance Program (EAP) enhancement | > Contract with EAP provider | |
> Well-being index survey | > Annually | |
> Survey of burnout causes | > Annually | |
> Connection interviews performed by medical directors and well-champions | > 20-30 minutes per interview, annually | |
Workflow/Office Efficiencies | > Epic optimization | > 1 hour per weekly meeting with 8-10 Medical Group leaders, 1 Epic builder, 4 trainers |
> Scribes | > Available to all providers at their own expense | |
> Nursing staff assisting with inbasket | > 70-80 Licensed Practical Nurses | |
> Automated prescription refill protocols | > Available to all providers | |
> Advanced Practice Provider Onboarding | > On site of employment or change of department | |
> Mentorship for MDs | > Ongoing for first 6-12 months of employment and as needed afterwards | |
Relationship Building | > NGaged program | > 4 times per year |
> Programs designed for specific provider groups | > 2-4 times per year depending on wants and needs of each group | |
> Dinners for socializing with providers | > 2-3 times per year | |
Communication | > Well-being champions have in-person connections with all providers | > 20-30 minutes per interview, annually |
> Council meetings for all specialties | > Monthly | |
> Share Well-Being Task Force initiatives and accomplishments with all providers | > Annually | |
> Administrator/manager training includes importance of provider communication | > One occasion for a half-day training | |
> Provider newsletter | > Minimal staff time required for coordination |