The quality of primary care in community health centers: comparison among urban, suburban and rural users in Shanghai, China

Table 3 Comparison of Various PCAT Domains among CHCs in Urban, Suburban, and Rural Areas

Domain		District			P value
Domain		Urban	Suburb	Rural	P value
First contact (Utilization)	Mean	3.34^C	3.68^A	3.50^B	< 0.001
First contact (Utilization)	SE	0.62	0.43	0.56
First contact (Accessibility)	Mean	2.57^B	3.06^A	3.02^A	< 0.001
First contact (Accessibility)	SE	0.44	0.34	0.48
Ongoing care	Mean	3.13^B	3.31^A	3.05^C	< 0.001
Ongoing care	SE	0.39	0.31	0.48
Coordination (Referral system)	Mean	3.07^B	3.32^A	3.25^A	< 0.001
Coordination (Referral system)	SE	0.72	0.49	0.51
Coordination (Information system)	Mean	2.82^A	2.68^B	2.78^A	< 0.001
Coordination (Information system)	SE	0.35	0.41	0.36
Comprehensiveness (Available)	Mean	2.97^C	3.45^A	3.17^B	< 0.001
Comprehensiveness (Available)	SE	0.67	0.36	0.55
Comprehensiveness (Provided)	Mean	3.15^B	3.45^A	3.17^B	< 0.001
Comprehensiveness (Provided)	SE	0.56	0.41	0.57
Family centeredness	Mean	3.35^A	3.36^A	3.11^B	< 0.001
Family centeredness	SE	0.62	0.59	0.66
Community orientation	Mean	2.96^C	3.26^A	3.10^B	< 0.001
Community orientation	SE	0.64	0.52	0.61
Culturally competent	Mean	3.14^B	3.37^A	2.99^C	< 0.001
Culturally competent	SE	0.61	0.63	0.61
Total- PCAT	Mean	27.42^C	29.61^A	27.90^B	< 0.001
Total- PCAT	SE	3.17	2.47	3.49

Note: Bonferroni t-test was conducted. A indicated the group with the significant highest score, B with the middle, and C with the lowest one under the Bonferroni t-test. When two of the groups were not significantly different, there were only A and B

ISSN: 2731-4553