Table 2 Interactional and organizational factors and knowledge of coordination mechanisms, by level of care

I know the doctors of the other care level who see my patients personally^a

I trust in the clinical skills of the doctors of the other level who see my patients^a

My daily practice influences the practice of the doctors of the other level^a

In practice, primary care doctors are responsible for coordinating the patient on their way through the different levels of care^a

My organization’s management facilitates coordination between primary and secondary care doctors^a

My organization sets objectives that are aimed at coordination between care levels^a

The time I can dedicate to coordinating with doctors of the other level during my working day is sufficient ^a

As a secondary care doctor, do you do patient consultations in a primary care centre?^a

The electronic medical records that you use in your centre allows you to share information between primary and secondary (hospital, long-term) care^b

In your centre, you can hold virtual consultations through the EMR between primary and secondary care doctors^b

In your centre, you can hold consultations via e-mail between primary and secondary care doctors^b

In your centre, you can hold consultations via phone between primary and secondary care doctors^b

In your centre, you hold joint clinical case conferences between primary and secondary care doctors for the discussion of cases^b

In your centre, you have at your disposal shared protocols, care pathways or clinical practice guidelines between primary and secondary care^b

There are case managers or liaison nurses at your centre^b

Primary care doctors are informed when their patients are discharged from the hospital^a