Table 6 Ranking of the most important factors influencing FP selection based on the results of the designed questionnaire filled by the entire population
Item rank no. | Overall ranking in the total population (n = 400) | Mean ± SD | Ranking in the women’s population (n = 283) | Mean ± SD | Ranking in the men’s population (n = 117) | Mean ± SD |
|---|---|---|---|---|---|---|
1 | Being a specialist | 4.49 ± 0.70 | Being a specialist | 4.52 ± 0.67 | Being a specialist | 4.41 ± 0.76 |
2 | Careful examination with receiving a detailed medical history | 4.43 ± 0.68 | Careful examination with receiving a detailed medical history | 4.46 ± 0.69 | Careful examination with receiving a detailed medical history | 4.35 ± 0.66 |
3 | Sufficient time assigned to visit | 4.28 ± 0.75 | Sufficient time assigned to visit | 4.32 ± 0.69 | Rational prescription of drugs and medical tests | 4.25 ± 0.80 |
4 | Physicians’ intelligible expression | 4.24 ± 0.76 | Physicians’ intelligible expression | 4.29 ± 0.73 | Providing services other than visit like injection, ... | 4.24 ± 0.79 |
5 | Providing services other than visit like injection, ... | 4.20 ± 0.86 | Regular follow-up of patients’ illness | 4.21 ± 0.77 | Sufficient time assigned to visit | 4.20 ± 0.86 |
6 | Rational prescription of drugs and tests | 4.18 ± 0.81 | Health and illness status | 4.20 ± 0.85 | Physicians’ intelligible and clear expression | 4.12 ± 0.80 |
7 | Health and illness status | 4.17 ± 0.84 | Providing services other than visit like injection, ... | 4.18 ± 0.89 | Health and illness status | 4.07 ± 0.81 |
8 | Regular follow-up of patients’ illness | 4.14 ± 0.83 | Rational prescription of drugs and tests | 4.15 ± 0.82 | High trust in the doctor | 4.06 ± 0.82 |
9 | High trust in the doctor | 4.10 ± 0.84 | Good morals and behavior | 4.14 ± 0.90 | Keeping the patient’s medical secrets | 4.05 ± 0.92 |
10 | Attention to other aspects of health | 4.09 ± 0.88 | High trust in the doctor | 4.12 ± 0.85 | Attention to other aspects of health | 4.03 ± 0.90 |
11 | Keeping the patient’s medical secrets | 4.07 ± 0.90 | Attention to other aspects of health | 4.11 ± 0.87 | Regular follow-up of patients’ illness | 3.98 ± 0.94 |
12 | Good morals and behavior | 4.05 ± 0.93 | Keeping the patient’s medical secrets | 4.07 ± 0.90 | Well-equipped and stylish doctor’s office | 3.89 ± 0.91 |
13 | Proximity to the doctor’s office | 4.01 ± 0.86 | Proximity to the doctor’s office | 4.07 ± 0.86 | Proximity to the doctor’s office | 3.87 ± 0.85 |
14 | Kindness and empathy with the patient | 4.00 ± 0.87 | Kindness and empathy with the patient | 4.06 ± 0.86 | Kindness and empathy with the patient | 3.87 ± 0.88 |
15 | The receptionist’s or secretary’s behavior | 3.92 ± 0.92 | Waiting time to the doctor’s visit | 3.95 ± 0.88 | The receptionist’s or secretary’s behavior | 3.82 ± 0.93 |
16 | Well-equipped and stylish doctor’s office | 3.88 ± 0.95 | The receptionist’s or secretary’s behavior | 3.95 ± 0.91 | Satisfaction of other patients | 3.82 ± 0.93 |
17 | Waiting time to the doctor’s visit | 3.88 ± 0.93 | Well-equipped and stylish doctor’s office | 3.88 ± 0.97 | Good morals and behavior | 3.82 ± 0.97 |
18 | Satisfaction of other patients | 3.81 ± 0.94 | Satisfaction of other patients | 3.80 ± 0.95 | Doctor’s reputation | 3.81 ± 1.06 |
19 | Doctor’s reputation | 3.67 ± 1.11 | Doctor’s age and experience | 3.64 ± 1.12 | Waiting time to the doctor’s visit | 3.70 ± 1.03 |
20 | Doctor’s age and experience | 3.63 ± 1.09 | Doctor’s reputation | 3.61 ± 1.13 | Doctor’s age and experience | 3.60 ± 1.03 |
21 | Recommendation of health care workers | 3.50 ± 1.01 | Recommendation of health care workers | 3.54 ± 0.98 | Recommendation of health care workers | 3.40 ± 1.03 |
22 | More time accessibility to the doctor | 3.43 ± 1.31 | More time accessibility to the doctor | 3.47 ± 1.27 | More time accessibility to the doctor | 3.32 ± 1.39 |
23 | Suggestion by friends and acquaintances | 3.25 ± 1.02 | Suggestion by friends and acquaintances | 3.27 ± 1.02 | Physician’s appearance | 3.22 ± 1.12 |
24 | Physician’s appearance | 3.24 ± 1.11 | Physician’s appearance | 3.25 ± 1.11 | Suggestion by friends and acquaintances | 3.21 ± 1.01 |
25 | Being same gender | 2.66 ± 1.34 | Being same gender | 2.69 ± 1.33 | Being same gender | 2.57 ± 1.38 |
26 | Being a fellow-citizen | 2.40 ± 1.34 | Being a fellow-citizen | 2.45 ± 1.33 | Being a fellow-citizen | 2.27 ± 1.36 |