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Table 1 Volunteer Focus Group Guide

From: Experiences of integrating community volunteers as extensions of the primary care team to help support older adults at home: a qualitative study

Area

Question

Overall Understanding of Health TAPESTRY

What do you think is the goal or purpose of the Health TAPESTRY program?

What do you think are the essential elements or parts of Health TAPESTRY?

What do you think is the value or benefits of Health TAPESTRY for clients?

Thinking of the Health TAPESTRY intervention overall, what are the things that are working well so far with Health TAPESTRY?

Thinking about your experience in Health TAPESTRY so far:

What do you value most deeply about your role as a Health TAPESTRY volunteer?

Can you describe a time when you felt most fulfilled to be part of the Health TAPESTRY program?

When did you felt most frustrated as a volunteer in the Health TAPESTRY program?

How did you find the experience of working with a volunteer partner?

What do you think are the things that are NOT working well so far?

Do you think there are any drawbacks, threats or risks in using Health TAPESTRY, and if so, what are they?

Would you recommend others to volunteer in Health TAPESTRY? Why or why not? Who do you think would be interested to volunteer?

Normalization of HEALTH Tapestry in Volunteer Practice

How do you understand your role (e.g. tasks and responsibilities) in relation to the Health TAPESTRY program?

How do you understand your role in relation to others involved in Health TAPESTRY such as the health care team and clients?

What, if anything, was done to make you feel that in your role as a volunteer, you were valued as an integral component of the Health TAPESTRY program?

Do you feel that you had opportunities to give feedback and make improvements to the Health TAPESTRY program, and if yes, how?

Resources

How has the Health TAPESTRY program provided you with the knowledge, skills, and resources necessary to:

Use the technological components of the program (VLC, TAP App, kindredPHR)?

Navigate your clients to community resources?

How well do you feel you were trained and prepared to be a Health TAPESTRY volunteer?

Impacts and Outcomes

How successful do you think the Health TAPESTRY program is in supporting older adults to identify and reach their life and health goals (goal-setting)?

In what ways, if any, did Health TAPESTRY impact you?

What opportunities came out of your participation in Health TAPESTRY that you would not otherwise have had?

Sustainability and Spread

From your experience of the TAPESTRY intervention so far, do you think Health TAPESTRY is sustainable (can keep going)?

How do you see Health TAPESTRY being scaled up [spreading it wider]?

Closing

Do you have anything else to add?