Table 1 Name of vignette factor and corresponding possible values
Barrier | Vignette Factor | Values |
|---|---|---|
Patient Characteristics | Gender | 1) Male |
2) Female | ||
Patient-Provider Relationship | Familiarity | 1) New |
2) Regular | ||
3) Regular, whom you know well | ||
4) Regular, whom you find challenging to deal with | ||
Time-pressures | Month-end Claim | 1) The end of the month is approaching and you are conscious of completing the monthly claim |
2) <Blank>; no statement | ||
Patient Characteristics | Collect/Phone | 1) is waiting in the pharmacy |
2) has phoned the prescription in and will collect later | ||
3) has phoned the prescription in and will have his/her daughter collect it later | ||
Patient Characteristics | Number of Rx Items | 2–9 |
Patient Refill Behaviour | Days Early/Late | 5 days early to 7 days late |
Patient Characteristics | Time on antihypertensive treatment | 1) 2 months |
2) 6 months | ||
3) 1 year | ||
4) 2 years | ||
5) 5 years | ||
Patient Characteristics | Medication Beliefs | 1) expressed doubts about the need to take antihypertensive medication |
2) has expressed concerns about long-term use of antihypertensive medication | ||
3) <Blank>; no beliefs expressed | ||
Time-pressures | Patients waiting | 0–5 |
Time-pressures | Staff-levels | 1) Fully staffed |
2) Short-staffed | ||
Time-pressures | Patient Query | 1) While dispensing this prescription another patient has asked to speak to the pharmacist. |
2) <Blank>; no statement |