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Table 4 Description of conversational practices used

From: Communication practices for delivering health behaviour change conversations in primary care: a systematic review and thematic synthesis

Type of HBCT

Description of HBCT

Patient response

Recommend strategy

Conversational strategies used for initiating health behaviour change talk

 1. Direct questions

Health behaviours are raised as a direct question, targeting a specific health behaviour, such as ‘do you smoke?’

Undesirability of health behaviour may be acknowledged

?

 2. Linking to a medically relevant concern

Health behaviours are linked with an associated, medically relevant, concern

Varying efficacy. Potential for strong resistance

X

 3. Patient initiated discussions

Health behaviour change discussions are initiated by a patient

Receptive to subsequent health behaviour change talk

✓

Conversational strategies used during health behaviour change talk

 1. Generalised HBCT

Not tailored to specific patients’ concerns or conditions. HBCT is framed as relevant for ‘patients in general’.

Avoids potential for resistance but does not implicate patients to engage in future action.

?

 2. Personalised HBCT

HBCT was tailored to individual patient, and often involved patients in decision making and elicited their views

Facilitates patient engagement. Can be perceived as intrusive. Potential to implicate patient action.

 

  a. Collaborative HBCT

Inviting and accommodating a patient’s perspective and presenting decisions as the patient’s choice

Displays of uptake

✓

  b. Goal setting and assessment

HBC goals are set and reviewed

Potential for resistance if biomedical outcomes, rather than changed behaviours, are prioritised.

✓

 3. Managing resistance to behaviour change talk

Addressing or avoiding patient resistance displays.

Patient response depends on strategy used (below)

 

  a. Pursuing health behaviour change talk

Continuing with HBCT despite patient resistance displays.

Patient response depends on strategy used.

?

  b. Initiating a change in topic

Clinicians avoid addressing displayed resistance, and change the topic

Unlikely to result in further resistance

✓

Conversational strategies used for closing health behaviour change talk

 1. Non-specific Advice

HBCT is vague, non-personalised, and lacks a next action step

No overt resistance, but no evidence for effectiveness in facilitating behaviour change

X