Work area / Unit | Positive responses N (%) | No. of Total responses |
---|---|---|
Hand-offs and transitions (Dimension’s positivity = 46%) | ||
Things “fall between the cracks” when transferring patient to and from | 173 (93) | 179 |
Within health centers | 95 (51) | 179 |
Secondary care | 36 (19) | 182 |
Tertiary care | 161 (87) | 186 |
Important patient care information is often lost during shift changes | 129 (69) | 185 |
Problems often occur in the exchange of information across sections in the health center. | 162 (87) | 184 |
Shift changes are problematic for patients in this health center | 104 (57) | 183 |
Teamwork across units (Dimension’s positivity = 82%) | ||
There is good cooperation among health center sections that need to work together | 120 (65) | 186 |
Health center sections work well together to provide the best care for patients | 104 (56) | 186 |
The clinics do not coordinate well each other | 137 (74) | 181 |
Management support for patient safety (Dimension’s positivity = 75%) | ||
The center management seems interested in patient safety only after an adverse event happens | 175 (94) | 186 |
The health center management provides a work climate that promotes patient safety | 156 (84) | 185 |
The actions of the center management show that patient safety is a top priority | 97 (52) | 186 |