Sub-category 3a: work setting, work tasks and work demands: | |
Type of occupation | |
Form of employment (permanent, limited, other) | |
Any recent work changes (reorganization, new duties/routines/responsibilities, new manager/colleague) | |
Amount of influence and decision making in own work situation | |
Timely issues: | |
– | working time (hours/week, hours/day, shift work, overtime) |
– | work day breaks, possibilities to take breaks, avoiding breaks (why) |
– | adherence to times, work speed demands, keeping up the pace of the work |
Type of work tasks and inherent demands: | |
– | simple or complex tasks |
– | physical demands |
– | mental demands (concentration, memory, endure stress, planning, multitasking, understanding information, communication, expressing oneself) |
– | emotional demands (being alert, interactions and cooperation with other people, handle other peoples’ emotional reactions such as customers, pupils, clients) |
Work environment: | |
– | amount of surrounding stimuli and sounds |
– | working alone or in group settings |
– | often interrupted or disturbed |
– | amount of support from colleagues/manager |
Earlier work capacity (present work, earlier work) | |
Any work accommodations: what kind of adjustments | |
Sub-category 3c: the patient him/herself: | |
– | formal and informal roles (e.g. being the most experienced/longest employed and therefore often asked questions) |
– | likes his/her job and work tasks |
– | work motivation in both actual and earlier jobs |
– | earlier work experiences (including reasons for leaving/changing jobs) |
– | having education/qualification for the job, feeling comfortable with work tasks |
– | relationship with colleagues, manager (supportive, reliance, unfriendly, conflicts) |
– | bullying |
– | sexual harassment or assault at work |
– | what has the patient told the manager/colleagues about his/her work problems and responses to that |
– | in the patient’s opinion, what does manager/colleagues think of the patient’s work performance (trust/complaints) |