Table 5 Summary of performance for each skill
Consultation skill | Not done n (%) | Partially done n (%) | Fully done n (%) |
|---|---|---|---|
1. Makes appropriate greeting / introduction and demonstrates interest and respect | 29 (64.4) | 7 (15.6) | 9 (20.0) |
2. Identifies and confirms the patient’s problem list or issues | 38 (84.4) | 4 (8.9) | 3 (6.7) |
3. Encourages patient’s contribution / story | 26 (57.8) | 13 (28.9) | 6 (13.3) |
4. Makes an attempt to understand the patient’s perspective | 40 (88.9) | 3 (6.7) | 2 (4.4) |
5. Thinks family, and obtains relevant family, social and occupational information | 36 (80.0) | 8 (17.8) | 1 (2.2) |
6. Obtains sufficient information to ensure no serious condition is likely to be missed | 13 (28.9) | 20 (44.4) | 12 (26.7) |
7. Appears to make a clinically appropriate working diagnosis | 9 (20.0) | 11 (24.4) | 10 (22.2) |
8. There is a clear explanation of the diagnosis and management plan | 13 (30.2) | 20 (46.5) | 10 (23.3) |
9. Gives patient an opportunity to ask for other information and / or seeks to confirm patient’s understanding | 34 (75.6) | 7 (15.6) | 4 (8.9) |
10. The explanation takes account of and relates to the patient’s perspective | 42 (93.3) | 1 (2.2) | 2 (4.4) |
11. Involves the patient where appropriate in decision making | 37 (82.2) | 7 (15.6) | 1 (2.2) |
12. Chooses an appropriate management plan | 7 (15.6) | 18 (40.0) | 20 (44.4) |
13. Show a commitment to co-ordination of care | 18 (40.0) | 17 (37.8) | 8 (17.8) |
14. Shows a commitment to continuity of care | 25 (55.6) | 16 (35.6) | 4 (8.9) |
15. Closes consultation successfully | 7 (15.6) | 25 (55.6) | 13 (28.9) |
16. Provides appropriate safety netting for the patient | 34 (75.6) | 5 (11.1) | 6 (13.3) |