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Table 3 Encouragement to patients to use certain portal features. Percentages of respondents

From: Diabetes care providers’ opinions and working methods after four years of experience with a diabetes patient web portal; a survey among health care providers in general practices and an outpatient clinic

“To which extent do you encourage your patient to…”

N

Always or regularly

Sometimes

Rarely or never

send you an electronic message through the portal

122

55.7

15.6

28.7

upload glucose values more often

124

71.8

16.9

11.3

re-read information after a consultation

123

30.1

32.5

37.4

prepare for a consultation by viewing laboratory results and agreed targets

123

19.5

43.1

37.4

inform you when he/she experiences a problem with the portal

123

43.9

26.0

30.1

tell you when the meaning of laboratory values is unclear

123

36.6

27.6

35.8

tell you when medical phrasings used in the health record are unclear

123

39.0

27.6

33.3

turn to you if he/she has questions about self-management

124

47.6

26.6

25.8