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Table 7 Ordinal regression analysis of Patient Satisfaction Questionnaire (Short Form) evaluation and respondents’ characteristics (with both HAD-Depression and HAD-Anxiety subscales) (Nagelkerke = 0.361)

From: Patient satisfaction with primary healthcare services: are there any links with patients’ symptoms of anxiety and depression?

Respondents’ characteristics

Estimate

Std.Error

Wald

Sig.

95% Confidence interval

Lower Bound

Upper Bound

HAD-Anxiety

−.042

.029

2.208

.137

−.098

.014

HAD-Depression

−.300

.029

103.723

.000

−.358

−.243

Age

.006

.006

1.194

.274

−.005

.018

Chronic diseases:

 No

0a

 Yes

−.244

.181

1.808

.179

−.599

.111

Gender:

 Male

0a

 Female

−.004

.144

.001

.977

−.286

.278

Ethnicity:

 Lithuanian

0a

 Polish

−.505

.186

7.372

.000

−.869

−.140

Living area:

 City

0a

 District centre

.272

.258

1.115

.291

−.233

.777

 Village

.768

.235

10.622

.001

.305

1.229

  1. aParameter set to zero because it is redundant