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Table 6 Ordinal regression analysis of Patient Satisfaction Questionnaire (Short Form) evaluation and respondents’ characteristics (with HAD-Anxiety subscale) (Nagelkerke = 0.276)

From: Patient satisfaction with primary healthcare services: are there any links with patients’ symptoms of anxiety and depression?

Respondents’ characteristics

Estimate

Std.Error

Wald

Sig.

95% Confidence interval

Lower Bound

Upper Bound

HAD-Anxiety

−.233

.023

106.876

.000

−.277

−.189

Age

−.014

.006

6.177

.013

−.025

−.003

Chronic diseases:

 No

0a

 Yes

−.096

.187

.267

.605

−.462

.269

Gender:

 Male

0a

 Female

−.138

.143

.927

.336

−.418

.142

Education level:

 Secondary or lower

0a

 Specialized secondary

−.604

.210

8.308

.004

−1.015

−.193

 Higher

.082

.174

.224

.636

−.259

.424

Ethnicity:

 Lithuanian

0a

 Russian

−.157

.194

.653

.419

−.224

.537

 Polish

−.532

.201

6.996

.008

−.927

−.138

Living area:

 City

0a

 District centre

.599

.254

5.576

.018

.102

1.096

 Village

1.283

.251

26.184

.000

.792

1.774

  1. aParameter set to zero because it is redundant