Confidence vs. pressure through orientation on laboratory parameters
GPs see it as their medical responsibility to achieve targets which instil a sense of security, but also pressure.
Low self-efficacy and feelings of resignation
GPs believe their efforts are in vain and see their role as being undermined.
Lack of understanding and devaluation of the patient
GPs blame the “non-compliance” of the patients and experience care as a series of conflicts.
Establishment of a fixed role structure
The expert GP on the one hand, the ignorant patient on the other.
Showing solidarity with the patient
GPs appreciate a doctor-patient relationship in terms of partnership.