Table 3 Residents’ self-perceptions about the impact of the training

(Likert 1 = completely disagree; −5 = completely agree)

Pre Mean (SD)

Post Mean (SD)

p

 The training met my needs

-

4.11 (0.60)

 The training improved my communication skills related to the use of EHR

-

4.53 (0.52)

 The training improved my « general » communication skills

-

3.88 (0.78)

 I would recommend this training

-

4.43 (0.65)

 I feel comfortable using the EHR during the encounter

3.00 (1.23)

3.76 (1.20)

0.04

 I have good typing skills

2.65 (1.12)

3.18 (0.88)

0.07

 Using the EHR during the encounter increases the time dedicated to the patient

2.29 (1.26)

2.71 (1.16)

0.26

 Using the EHR impacts negatively on the physician-patient relationship

3.65 (1.32)

3.41 (0.94)

0.51

 Using the EHR decreases the visual link with the patient

4.00 (1.21)

3.81 (1.05)

0.57

 Using the EHR is a barrier for the physician-patient relationship

3.53 (1.01)

3.00 (1.00)

0.03

 I make the patient feel comfortable

4.18 (0.73)

4.41 (0.50)

0.22

 I show interest for the patient’s ideas

4.29 (0.77)

4.41 (0.51)

0.54

 I pay attention to the patient

4.06 (0.75)

4.29 (0.69)

0.26

 I let the patient talk without interruption

3.59 (0.94)

3.76 (0.97)

0.55