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Table 2 Clinicians’ identified top ten problems leading to delayed diagnosis in primary carea

From: Clinician-identified problems and solutions for delayed diagnosis in primary care: a PRIORITIZE study

Rank

Problems leading to delayed diagnosis in primary care

Total priority score

Type of factor leading to diagnostic error

Breakdown points in the diagnostic process

1

Poor communication between secondary and primary care; e.g. investigations that are ordered by secondary care are not visible in primary care

78.2

System factor

Referral & consultation

=1

Inverse care law i.e. those who most need medical care are least likely to receive it. Conversely, those with least need of health care tend to use health services more and more effectively

78.2

System and patient-related factor

Access & presentation

3

Patients attending other services such as A&E walk-in centres instead of seeing their own GP

76.6

System and patient-related factor

Access & presentation

4

Multiple symptoms or co-morbidities masking the real problem

76.3

Cognitive factor

Patient-practitioner encounter

5

Lack of continuity of care - seeing different GPs’ for the same problem and never being able to follow ‘a case’ through properly

76.3

System factor

Patient-practitioner encounter

6

Time constraints such as the 10 min consultations that lead to incomplete history-taking and patient examination

76.3

System factor

Patient-practitioner encounter

7

Lack of patient awareness of ‘red flag’ symptoms

76

Patient-related factor

Access & presentation

8

Patient’s delay in presenting symptoms (e.g. “I have had blood in my urine for a year”)

75.4

Patient-related factor

Access & presentation

9

Psychiatric co-morbidity (the co-occurrence of two or more psychiatric diagnoses) leading doctors to insufficient attention to physical symptoms

74.5

Cognitive factor

Patient-practitioner encounter

10

Language and cultural barriers between the GP and the patient

73

System and patient-related factor

Patient-practitioner encounter

  1. (Clinicians scored problems using the following criteria: frequency, severity, inequity, economic impact and responsiveness to solution (Table 1). The scoring options were 1 for “yes (e.g. this problem is common)”, 0 for “no (e.g. this problem is uncommon)”, 0.5 for “unsure (e.g. I am unsure if this problem is common)” and blank for “unaware e.g. I do not know if his problem is common)”. Total Priority score is the mean of the scores for each of the five criteria and is ranging from 0 to 100. Higher ranked problems received more “Yes” responses for each of the criteria and a higher score)
  2. aAll tables use clinicians’ verbatim statements which were only exceptionally reworded for clarity