Theme | Sub-theme | Additional sub-theme |
---|---|---|
Communication | Accessing and Ping-Pong | |
Listening | Good listening impacting positively on patient | |
Poor listening impacting negatively on patient | ||
“Soft intelligence” | Provision of, depends on quality of relationship | |
Certain clinicians better able to pick up upon | ||
Is valued by Hospital specialists | ||
Conduct | Dumping | Abdication of responsibility |
Has increased over time | ||
Hiding behind an organisation | ||
Resisting | ||
Relationships | Continuing care | |
Implications for patient care | Good relationships benefit patients; smoothing the water and going the extra mile. | |
Forming | Facilitators | |
Barriers | ||
Working in each others Kingdom | ||
Unrealistic expectations | Creating them in patients | |
Of each other |